Terms & Conditions

Terms and Conditions

Effective Date: 02/21/2025
Last Updated: 02/21/2025

Welcome to W.I.L.E.S. Commercial Cleaning, Inc. These Terms and Conditions outline the rules and regulations for using our website and engaging our services. By accessing this website or using our cleaning services, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our site or services.

1. General Information

Business Name: W.I.L.E.S. Commercial Cleaning, Inc.

Location: 13331 Pennsylvania Ave, Hagerstown, MD 21742

Website: https://www.wilescleaning.com/

Phone: (301) 791-0876

Hours:

• Monday: 9AM-5PM

• Tuesday: 9AM-5PM

• Wednesday: 9AM-5PM

• Thursday: 9AM-5PM

• Friday: 9AM-5PM

• Saturday: CLOSED

• Sunday: CLOSED

These Terms and Conditions govern your use of our website and engagement with W.I.L.E.S. Commercial Cleaning, Inc. for professional cleaning services.

2. Website Use

• The content on this website is for informational purposes only and is subject to change without notice.

• Unauthorized use of this website may result in legal action.

• You may not copy, distribute, modify, or republish any content without our written permission.

3. Service Agreements & Payments

Scheduling Services

• Cleaning services must be scheduled in advance and are subject to availability.

• Clients are responsible for ensuring that our team has access to the premises at the scheduled time.

Pricing

• Prices for cleaning services are provided in writing before service begins and may vary based on facility size, frequency, and service type.

• We strive for accuracy but reserve the right to correct any pricing errors.

Payment Methods

Payment is due as per the terms agreed upon in the service contract. We accept:

• Cash

• Check

• Visa

• MasterCard

• Discover

• American Express

Cancellations

• Clients must provide at least 24 hours’ notice for cancellations or rescheduling.

• Failure to provide notice may result in a cancellation fee.

4. Service Policies & Liability

Scope of Services

• We provide commercial cleaning, janitorial services, disinfecting, and facility maintenance in Hagerstown, MD, Chambersburg, PA, and surrounding areas.

• Specific services will be outlined in individual agreements with clients.

Satisfaction Guarantee

• If you are not satisfied with your cleaning service, you must notify us within 24 hours so we can address the issue.

Limitation of Liability

• While we strive for the highest cleaning standards, we are not responsible for pre-existing damage, normal wear and tear, or damage caused by misuse of cleaning products.

• Our liability is limited to the total amount paid for the service in question.

5. Privacy & Data Protection

• Your personal information is handled according to our Privacy Policy.

• We do not sell or share customer data with third parties except as required for service processing.

6. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Any updates will be posted on this page with the revised date. Continued use of our services implies acceptance of any revisions.

7. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📍 Business Name: W.I.L.E.S. Commercial Cleaning, Inc.
📍 Address: 13331 Pennsylvania Ave, Hagerstown, MD 21742
📞 Phone: (301) 791-0876